7/24/2009
R+L Carriers wins Quest for Quality Award
R+L Carriers was presented with the 2009 Logistics Management Quest for Quality award in the Multiregional LTL Carriers category.
This award stems from surveys conducted specifically in the logistics industry evaluating and measuring Transportation Service providers and examines overall performance. Key elements of this survey focus on the following attributes:
- Performance – On-time pick up & delivery.
- Value – Pricing, based on services made available.
- Information Technology – Tracing and tracking availability, EDI and electronic commerce capabilities.
- Customer Service – Problem solving and claims resolution.
- Equipment and Operations – Availability and condition, safety record, percentage of low incidence of loss and damaged claims.
R+L Carriers realizes that these elements are the driving force of the transportation industry and will continue to dedicate resources to further expand on our customers needs into the future.
